:root{--color-primary-600: #2563eb;--color-primary-700: #1d4ed8;--color-primary-800: #1e40af;--color-primary-900: #1e3a8a;--color-secondary-600: #475569;--color-secondary-700: #334155;--color-secondary-800: #1e293b;--color-secondary-900: #0f172a;--color-danger-600: #dc2626;--color-danger-700: #b91c1c;--color-danger-800: #991b1b;--color-danger-900: #7f1d1d;--color-success-600: #059669;--color-success-700: #047857;--color-success-800: #065f46;--color-success-900: #064e3b;--color-warning-600: #d97706;--color-warning-700: #b45309;--color-warning-800: #92400e;--color-warning-900: #78350f;--color-neutral-400: #9ca3af;--color-neutral-500: #6b7280;--color-neutral-600: #4b5563;--color-neutral-700: #374151;--color-neutral-800: #1f2937;--color-neutral-900: #111827;--color-text-primary: #ffffff;--color-text-secondary: #d1d5db;--color-text-muted: #9ca3af;--color-text-inverse: #ffffff;--color-bg-primary: #0f172a;--color-bg-secondary: #1e293b;--color-bg-tertiary: #334155;--color-bg-overlay: rgba(0, 0, 0, .5);--color-border-primary: #475569;--color-border-secondary: #334155;--color-border-accent: #3b82f6;--gradient-primary: linear-gradient(to right, var(--color-primary-600), var(--color-primary-700));--gradient-secondary: linear-gradient(to right, var(--color-secondary-600), var(--color-secondary-700));--gradient-danger: linear-gradient(to right, var(--color-danger-600), var(--color-danger-700));--gradient-success: linear-gradient(to right, var(--color-success-600), var(--color-success-700));--gradient-warning: linear-gradient(to right, var(--color-warning-600), var(--color-warning-700));--gradient-card: linear-gradient(to right, var(--color-secondary-800), var(--color-secondary-900));--gradient-header: linear-gradient(to bottom right, rgba(30, 41, 59, .8), rgba(15, 23, 42, .8));--gradient-header-footer: linear-gradient(to right, var(--color-secondary-900), var(--color-secondary-800), var(--color-secondary-900));--gradient-page-background: linear-gradient(to bottom right, var(--color-bg-primary), var(--color-bg-secondary), var(--color-bg-primary));--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--spacing-2xl: 3rem;--spacing-3xl: 4rem;--radius-sm: .375rem;--radius-md: .5rem;--radius-lg: .75rem;--radius-xl: 1rem;--radius-2xl: 1.5rem;--radius-full: 9999px;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04);--font-size-xs: .75rem;--font-size-sm: .875rem;--font-size-base: 1rem;--font-size-lg: 1.125rem;--font-size-xl: 1.25rem;--font-size-2xl: 1.5rem;--font-size-3xl: 1.875rem;--font-weight-normal: 400;--font-weight-medium: 500;--font-weight-semibold: 600;--font-weight-bold: 700;--transition-fast: .15s ease-in-out;--transition-normal: .2s ease-in-out;--transition-slow: .3s ease-in-out;--z-dropdown: 1000;--z-sticky: 1020;--z-fixed: 1030;--z-modal-backdrop: 1040;--z-modal: 1050;--z-popover: 1060;--z-tooltip: 1070;--color-tooltip-bg: rgba(255,255,255,.98);--color-tooltip-text: #222831;--color-separator-strong: #334155}[data-theme=light]{--color-bg-primary: #e8e8e8;--color-bg-secondary: #fff;--color-bg-tertiary: #f1f5f9;--color-bg-overlay: rgba(0, 0, 0, .04);--color-text-primary: #555555;--color-text-secondary: #64748b;--color-text-muted: #9ca3af;--color-text-inverse: #ffffff;--color-border-primary: #e2e8f0;--color-border-secondary: #f1f5f9;--color-border-accent: #3b82f6;--color-separator-strong: #cbd5e1;--gradient-card: linear-gradient(to right, #fff, #f8fafc);--gradient-header: linear-gradient(to right, #f9f9f9 50%, #ffffff 100% 100%);--gradient-header-footer: linear-gradient(to right, #ffffff, #eeeeee, #ffffff);--gradient-page-background: #f8f9fa;--gradient-button-primary: linear-gradient(to right, #ffffff, #f3f3f3);--gradient-button-secondary: linear-gradient(to right, rgba(71, 85, 105, .3), rgba(100, 116, 139, .3));--gradient-dropdown: linear-gradient(to bottom right, #fff, #f8fafc);--gradient-primary: linear-gradient(to right, #3b82f6, #2563eb);--gradient-secondary: linear-gradient(to right, #64748b, #475569);--gradient-danger: linear-gradient(to right, #ef4444, #b91c1c);--gradient-success: linear-gradient(to right, #10b981, #047857);--gradient-warning: linear-gradient(to right, #f59e42, #d97706);--gradient-brand-name: #555555;--gradient-quick-action-blue: linear-gradient(to right, #2563eb, #60a5fa);--gradient-quick-action-green: linear-gradient(to right, #059669, #34d399);--gradient-quick-action-orange: linear-gradient(to right, #f59e42, #fdba74);--gradient-quick-action-purple: linear-gradient(to right, #7c3aed, #a78bfa);--gradient-quick-action-red: linear-gradient(to right, #dc2626, #f87171);--gradient-quick-action-teal: linear-gradient(to right, #1fb8a0, #2dd4bf);--gradient-quick-action-cyan: linear-gradient(to right, #0891b2, #22d3ee);--gradient-quick-action-pink: linear-gradient(to right, #db2777, #f9a8d4);--gradient-quick-action-indigo: linear-gradient(to right, #4338ca, #a5b4fc);--gradient-quick-action-yellow: linear-gradient(to right, #eab308, #fde68a);--gradient-quick-action-knowledge: linear-gradient(135deg, #667eea 0%, #764ba2 100%);--color-tooltip-bg: rgba(255,255,255,.98);--color-tooltip-text: #222831;--color-tooltip-warning: #d97706;--color-primary-600: #2563eb;--color-primary-700: #1d4ed8;--color-primary-800: #1e40af;--color-primary-900: #1e3a8a;--color-secondary-600: #64748b;--color-secondary-700: #475569;--color-secondary-800: #334155;--color-secondary-900: #1e293b;--color-danger-600: #dc2626;--color-danger-700: #b91c1c;--color-danger-800: #991b1b;--color-danger-900: #7f1d1d;--color-success-600: #059669;--color-success-700: #047857;--color-success-800: #065f46;--color-success-900: #064e3b;--color-warning-600: #d97706;--color-warning-700: #b45309;--color-warning-800: #92400e;--color-warning-900: #78350f;--quick-action-text-color: #fff;--dropdown-bg: linear-gradient(135deg, #f8fafc 80%, #e2e8f0 100%);--dropdown-border: #e2e8f0;--dropdown-text: #1e293b}[data-theme=dark]{--color-bg-primary: #0f172a;--color-bg-secondary: #1e293b;--color-bg-tertiary: #334155;--color-bg-overlay: rgba(0, 0, 0, .5);--color-text-primary: #ffffff;--color-text-secondary: #d1d5db;--color-text-muted: #9ca3af;--color-border-primary: #475569;--color-border-secondary: #334155;--color-separator-strong: #334155;--gradient-card: linear-gradient(to right, #1e293b, #0f172a);--gradient-header: linear-gradient(to bottom right, rgba(30, 41, 59, .8), rgba(15, 23, 42, .8));--gradient-header-footer: linear-gradient(to right, #101624, #1a2233, #101624);--gradient-page-background: linear-gradient(to bottom, #171717 0%, #262626 60%, #171717 100%);--gradient-button-primary: linear-gradient(to right, #131a28, #181f2f);--gradient-button-secondary: linear-gradient(to right, rgba(71, 85, 105, .5), rgba(100, 116, 139, .5));--gradient-dropdown: linear-gradient(to bottom right, #1e293b, #0f172a);--gradient-brand-name: linear-gradient(to right, #fde68a, #fbbf24, #fef08a);--gradient-quick-action-blue: linear-gradient(to right, #2563eb, #1e40af);--gradient-quick-action-green: linear-gradient(to right, #059669, #065f46);--gradient-quick-action-orange: linear-gradient(to right, #d97706, #92400e);--gradient-quick-action-purple: linear-gradient(to right, #7c3aed, #4c1d95);--gradient-quick-action-red: linear-gradient(to right, #b91c1c, #7f1d1d);--gradient-quick-action-teal: linear-gradient(to right, #0d9488, #134e4a);--gradient-quick-action-cyan: linear-gradient(to right, #06b6d4, #164e63);--gradient-quick-action-pink: linear-gradient(to right, #be185d, #831843);--gradient-quick-action-indigo: linear-gradient(to right, #3730a3, #1e1b4b);--gradient-quick-action-yellow: linear-gradient(to right, #fbbf24, #b45309);--gradient-quick-action-knowledge: linear-gradient(135deg, #4c51bf 0%, #553c9a 100%);--quick-action-text-color: #fff;--color-tooltip-bg: rgba(30,30,40,.98);--color-tooltip-text: #f3f4f6;--color-tooltip-warning: #d97706}.tooltip-warning{color:var(--color-tooltip-warning)}.alert-warning-title{color:#1f2937!important}.alert-warning-content{color:#4b5563!important}.alert-error-title{color:#1f2937!important}.alert-error-content{color:#4b5563!important}[data-theme=dark] .alert-warning-title,[data-theme=dark] .alert-error-title{color:#fff!important}[data-theme=dark] .alert-warning-content,[data-theme=dark] .alert-error-content{color:#d1d5db!important}.alert-warning-bg{background-color:#fffbeb!important;border-color:#f59e0b!important}.alert-error-bg{background-color:#fef2f2!important;border-color:#ef4444!important}[data-theme=dark] .alert-warning-bg{background-color:#f59e0b1a!important;border-color:#92400e!important}[data-theme=dark] .alert-error-bg{background-color:#ef44441a!important;border-color:#991b1b!important}.modal-label{color:#1f2937!important}.modal-content-text{color:#374151!important}[data-theme=dark] .modal-label{color:#d1d5db!important}[data-theme=dark] .modal-content-text{color:#9ca3af!important}.alert-info-bg{background-color:#f0f9ff!important;border-color:#0ea5e9!important}[data-theme=dark] .alert-info-bg{background-color:#0e749033!important;border-color:#0369a1!important}.btn{display:inline-flex;align-items:center;justify-content:center;border:none;border-radius:var(--radius-lg);font-weight:var(--font-weight-semibold);transition:all var(--transition-normal);cursor:pointer;text-decoration:none;outline:none;color:var(--color-text-inverse);min-height:2.5rem;min-width:2.5rem;text-align:center}.modal .btn{display:inline-flex!important;align-items:center!important;justify-content:center!important;text-align:center!important;min-height:2.5rem!important;min-width:2.5rem!important}.btn:focus{outline:2px solid var(--color-border-accent);outline-offset:2px}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none!important}.btn-primary{background:var(--gradient-primary);color:var(--color-text-inverse)}.btn-primary:hover:not(:disabled){background:linear-gradient(to right,var(--color-primary-700),var(--color-primary-800));transform:scale(1.02);box-shadow:var(--shadow-md)}.btn-secondary{background:var(--gradient-secondary);color:var(--color-text-inverse)}.btn-secondary:hover:not(:disabled){background:linear-gradient(to right,var(--color-secondary-700),var(--color-secondary-800));transform:scale(1.02);box-shadow:var(--shadow-md)}.btn-danger{background:var(--gradient-danger);color:var(--color-text-inverse)}.btn-danger:hover:not(:disabled){background:linear-gradient(to right,var(--color-danger-700),var(--color-danger-800));transform:scale(1.02);box-shadow:var(--shadow-md)}.btn-success{background:var(--gradient-success);color:var(--color-text-inverse)}.btn-success:hover:not(:disabled){background:linear-gradient(to right,var(--color-success-700),var(--color-success-800));transform:scale(1.02);box-shadow:var(--shadow-md)}.btn-warning{background:var(--gradient-warning);color:var(--color-text-inverse)}.btn-warning:hover:not(:disabled){background:linear-gradient(to right,var(--color-warning-700),var(--color-warning-800));transform:scale(1.02);box-shadow:var(--shadow-md)}.btn-sm{padding:var(--spacing-sm) var(--spacing-md);font-size:var(--font-size-sm)}.btn-md{padding:var(--spacing-md) var(--spacing-lg);font-size:var(--font-size-base)}.btn-lg{padding:var(--spacing-lg) var(--spacing-xl);font-size:var(--font-size-lg)}.input{width:100%;padding:.25rem .75rem;background-color:var(--color-bg-tertiary);border:1px solid var(--color-border-primary);border-radius:.5rem;color:var(--color-text-primary);font-size:.95rem;transition:all var(--transition-fast)}.input::-moz-placeholder{color:var(--color-text-muted)}.input::placeholder{color:var(--color-text-muted)}.input:focus{outline:none;border-color:var(--color-border-accent);box-shadow:0 0 0 2px #3b82f633}.input:disabled{opacity:.6;cursor:not-allowed}.input-error{border-color:var(--color-danger-600)}.input-error:focus{border-color:var(--color-danger-600);box-shadow:0 0 0 2px #dc262633}.textarea{width:100%;padding:var(--spacing-sm) var(--spacing-md);background-color:var(--color-bg-tertiary);border:1px solid var(--color-border-primary);border-radius:var(--radius-lg);color:var(--color-text-primary);font-size:var(--font-size-base);transition:all var(--transition-fast);resize:vertical;min-height:100px}.textarea::-moz-placeholder{color:var(--color-text-muted)}.textarea::placeholder{color:var(--color-text-muted)}.textarea:focus{outline:none;border-color:var(--color-border-accent);box-shadow:0 0 0 2px #3b82f633}.textarea:disabled{opacity:.6;cursor:not-allowed}.select{width:100%;padding:var(--spacing-sm) var(--spacing-md);background-color:var(--color-bg-tertiary);border:1px solid var(--color-border-primary);border-radius:var(--radius-lg);color:var(--color-text-primary);font-size:var(--font-size-base);transition:all var(--transition-fast);cursor:pointer}.select:focus{outline:none;border-color:var(--color-border-accent);box-shadow:0 0 0 2px #3b82f633}.select:disabled{opacity:.6;cursor:not-allowed}.card{background:var(--gradient-card);border:1px solid var(--color-border-secondary);border-radius:var(--radius-2xl);padding:var(--spacing-xl);box-shadow:var(--shadow-xl)}.card-header{background:var(--gradient-header);border:1px solid var(--color-border-secondary);border-radius:var(--radius-xl);padding:var(--spacing-md);margin-bottom:var(--spacing-lg)}.modal-backdrop{position:fixed;inset:0;background-color:var(--color-bg-overlay);display:flex;align-items:center;justify-content:center;z-index:var(--z-modal-backdrop);padding:var(--spacing-md)}.modal{background-color:var(--color-bg-secondary);border-radius:var(--radius-xl);padding:var(--spacing-xl);max-width:500px;width:100%;max-height:90vh;overflow-y:auto;position:relative;z-index:var(--z-modal)}.modal-close{position:absolute;top:var(--spacing-md);right:var(--spacing-md);background:none;border:none;color:var(--color-text-muted);font-size:var(--font-size-xl);cursor:pointer;padding:var(--spacing-xs);border-radius:var(--radius-sm);transition:all var(--transition-fast)}.modal-close:hover{color:var(--color-text-primary);background-color:var(--color-bg-tertiary)}.badge{display:inline-flex;align-items:center;padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-full);font-size:var(--font-size-xs);font-weight:var(--font-weight-semibold);text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-inverse)}.badge-sm{padding:.125rem .375rem;font-size:.625rem;letter-spacing:.025em}.badge-md{padding:var(--spacing-xs) var(--spacing-sm);font-size:var(--font-size-xs);letter-spacing:.05em}.badge-primary{background-color:var(--color-primary-600);color:var(--color-text-inverse)}.badge-secondary{background-color:var(--color-secondary-600);color:var(--color-text-inverse)}.badge-success{background-color:var(--color-success-600);color:var(--color-text-inverse)}.badge-warning{background-color:var(--color-warning-600);color:var(--color-text-inverse)}.badge-danger{background-color:var(--color-danger-600);color:var(--color-text-inverse)}.spinner{border:2px solid transparent;border-top:2px solid var(--color-primary-600);border-radius:50%;animation:spin 1s linear infinite}.spinner-sm{width:1rem;height:1rem}.spinner-md{width:2rem;height:2rem}.spinner-lg{width:3rem;height:3rem}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.nav-button{display:flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-md);background:var(--gradient-primary);color:var(--color-text-primary);border:1px solid var(--color-border-accent);border-radius:var(--radius-md);font-weight:var(--font-weight-medium);font-size:var(--font-size-sm);transition:all var(--transition-normal);cursor:pointer;text-decoration:none}.nav-button:hover{background:linear-gradient(to right,var(--color-primary-700),var(--color-primary-800));transform:scale(1.05);box-shadow:var(--shadow-md)}.form-container{background:var(--gradient-card);border:1px solid var(--color-border-secondary);border-radius:var(--radius-2xl);padding:var(--spacing-xl);box-shadow:var(--shadow-xl)}.form-group{margin-bottom:var(--spacing-lg)}.form-label{display:block;font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);color:var(--color-text-secondary);margin-bottom:var(--spacing-sm)}.form-error{color:var(--color-danger-600);font-size:var(--font-size-xs);margin-top:var(--spacing-xs)}.form-success{color:var(--color-success-600);font-size:var(--font-size-sm);margin-top:var(--spacing-sm)}.text-gradient{background:linear-gradient(to right,var(--color-warning-200),var(--color-warning-400),var(--color-warning-100));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.dashboard-title-text{background:var(--gradient-brand-name);background-clip:text;color:transparent;-webkit-background-clip:text;-webkit-text-fill-color:transparent}[data-theme=light] .dashboard-title-text{background:none!important;color:var(--color-text-inverse)!important;-webkit-background-clip:initial!important;-webkit-text-fill-color:var(--color-text-inverse)!important}.dashboard-section-title{color:var(--color-text-primary)}[data-theme=light] .dashboard-section-title{color:var(--color-text-inverse)}[data-theme=light] .brand-selected-light{border-radius:.75rem;border-width:1px;background:linear-gradient(to right,#f8fafc,#e2e8f0);border-color:#e2e8f0}[data-theme=light] .brand-hover-light:hover,[data-theme=light] .my-account-hover-light:hover{border-radius:.75rem;background:linear-gradient(to right,#f1f5f9,#e2e8f0)}.dashboard-card-subtitle.mb-4{margin-bottom:2px!important}[data-theme=light] th,[data-theme=light] td{color:var(--color-text-primary)!important}[data-theme=light] tr{background:var(--color-bg-secondary)}[data-theme=light] tr:hover{background:var(--color-bg-tertiary)}[data-theme=light] .priority-badge{color:#222!important;border-width:1px!important}[data-theme=light] .status-badge.badge-primary{background-color:#e3edfa!important;color:#2563eb!important}[data-theme=light] .status-badge.badge-success{background-color:#e6f9ed!important;color:#059669!important}[data-theme=light] .status-badge.badge-warning{background-color:#fff7e6!important;color:#d97706!important}[data-theme=light] .status-badge.badge-danger{background-color:#fde8e8!important;color:#dc2626!important}[data-theme=light] .status-badge.badge-secondary{background-color:#e2e8f0!important;color:#64748b!important}.tickets-date-cell,.tickets-date-cell span{font-family:inherit!important;font-weight:400!important;font-style:normal!important;letter-spacing:normal!important}[data-theme=light] .tickets-filter-label,[data-theme=light] .tickets-pagination,[data-theme=light] .tickets-pagination button,[data-theme=light] .tickets-pagination span{color:#222!important;font-weight:400}[data-theme=light] .tickets-pagination button{border:1px solid #e2e8f0;background:#f8fafc}[data-theme=light] .tickets-pagination button:disabled{color:#bbb!important;border-color:#eee;background:#f3f3f3}[data-theme=light] .kb-article-card,[data-theme=light] .faq-card,[data-theme=light] .faq-form-card{background:#fff;border:1px solid #e5e7eb;border-radius:1rem;box-shadow:0 2px 8px #0000000a;padding:1.5rem}[data-theme=light] .faq-card-question{color:#1e293b;font-size:1.125rem;font-weight:600}[data-theme=light] .faq-card-answer{margin-top:.5rem;color:#334155}[data-theme=light] .faq-card-drag{display:flex;align-items:center;justify-content:center;width:2rem;height:2rem;background:#f1f5f9;border:1px solid #cbd5e1;border-radius:.5rem;cursor:grab;transition:box-shadow .2s}[data-theme=light] .faq-info-box{background:#f8fafc;border:1px solid #e5e7eb;border-radius:1rem;padding:1.5rem;margin-bottom:1.5rem}[data-theme=light] .faq-info-title{color:#1e293b;font-size:1.125rem;font-weight:600}[data-theme=light] .faq-info-list{color:#334155}[data-theme=light] .faq-toggle-label{color:#334155!important}[data-theme=light] .faq-toggle-status{color:#1e293b!important}[data-theme=light] .faq-toggle-button{background-color:var(--color-success-600)!important}[data-theme=light] .faq-toggle-button:not(.enabled){background-color:var(--color-secondary-600)!important}[data-theme=light] .faq-toggle-button:focus{outline:none;box-shadow:0 0 0 2px var(--color-primary-600),0 0 0 4px var(--color-bg-primary)}[data-theme=dark] .faq-toggle-button{background-color:var(--color-success-600)!important}[data-theme=dark] .faq-toggle-button:not(.enabled){background-color:var(--color-secondary-600)!important}[data-theme=dark] .faq-toggle-button:focus{outline:none;box-shadow:0 0 0 2px var(--color-primary-600),0 0 0 4px var(--color-bg-primary)}.category-card{background:var(--color-bg-secondary);border:1px solid var(--color-border-primary);border-radius:var(--radius-lg);padding:var(--spacing-md);transition:all var(--transition-normal)}.category-card:hover{background:var(--color-bg-tertiary);border-color:var(--color-border-accent)}.category-card-inactive{opacity:.6}[data-theme=light] .category-card{background:#fff;border:1px solid #e5e7eb;box-shadow:0 2px 8px #0000000a}[data-theme=light] .category-card:hover{background:#f8fafc;border-color:#3b82f6}[data-theme=dark] .category-card{background:#1e293b80;border:1px solid rgba(51,65,85,.5);box-shadow:0 2px 8px #0000001f}[data-theme=dark] .category-card:hover{background:#33415580;border-color:#3b82f6}.category-loading-spinner,[data-theme=light] .category-loading-spinner,[data-theme=dark] .category-loading-spinner{border-color:var(--color-primary-600)}.category-error{background:var(--color-bg-danger);border:1px solid var(--color-border-danger);border-radius:var(--radius-lg);padding:var(--spacing-md)}.category-error p{color:var(--color-text-danger)}[data-theme=light] .category-error{background:#fef2f2;border-color:#fecaca}[data-theme=light] .category-error p{color:#dc2626}[data-theme=dark] .category-error{background:#dc26261a;border-color:#dc26264d}[data-theme=dark] .category-error p{color:#fca5a5}.category-empty-state{text-align:center;padding:var(--spacing-2xl) var(--spacing-md)}.category-empty-state-icon{color:var(--color-text-secondary);font-size:2rem;margin:0 auto 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